| Order Status |
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| Has my order shipped? |
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With the exception of personalized orders, orders typically ship the next business day. All payments will be processed at the time of order. |
| How do I change quantities or cancel an item in my order? |
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Once a order has begun processing or has shipped, the order is not editable. Please send an email to tradingpost@oa-bsa.org wth your requested change. |
| My order never arrived. |
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After successfully placing your order, you will receive tracking information. If you feel you should have already received your order, please send an email to tradingpost@oa-bsa.org. |
| An item is missing from my shipment. |
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If your order is missing any items, please send an email to tradingpost@oa-bsa.org clearly stating your order number and details of the discrepancy. |
| My product is missing parts. |
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If your order is missing any items, please send an email to tradingpost@oa-bsa.org clearly stating your order number and details of the discrepancy. |
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